Privacy Policy
1. Introduction
LTD Georgian Geotechnical Group ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website georgiangeotechnicalgroup.com or use our services.
By accessing or using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We collect information that you provide directly to us, including:
Personal Information:
- Name and contact information (email address, phone number)
- Company name and job title
- Project location and details
- Any other information you choose to provide in contact forms
Automatically Collected Information:
- IP address and browser type
- Device information
- Pages visited and time spent on pages
- Referring website addresses
- Geographic location (country/city level)
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Respond to your inquiries and provide customer service
- Send you quotes and project proposals
- Process and manage your service requests
- Send periodic emails regarding your projects or services
- Improve our website and services
- Analyze usage patterns and optimize user experience
- Comply with legal obligations
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this policy.
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area, we process your personal data based on:
- Consent: When you submit a contact form or subscribe to communications
- Contract: When processing is necessary for a contract with you
- Legitimate Interests: For business operations, security, and service improvement
- Legal Obligation: When required by applicable law
You may withdraw your consent at any time by contacting us at privacy@georgiangeotechnicalgroup.com.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation on how we use your data
- Right to Data Portability: Request transfer of your data to another organization
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at privacy@georgiangeotechnicalgroup.com. We will respond to your request within 30 days.
6. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal, accounting, or reporting requirements
- Resolve disputes and enforce our agreements
Contact form submissions are retained for 3 years unless you request earlier deletion. Analytics data is retained for 26 months.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure hosting on Vercel's infrastructure
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
8. Third-Party Services
We may use third-party services that collect, monitor, and analyze data:
- Google Analytics: For website analytics (privacy policy: https://policies.google.com/privacy)
- EmailJS: For form submissions (privacy policy: https://www.emailjs.com/legal/privacy-policy)
- Vercel: For website hosting (privacy policy: https://vercel.com/legal/privacy-policy)
These third parties have their own privacy policies addressing how they use such information.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country of residence. By using our website, you consent to such transfers.
For transfers from the European Economic Area, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
10. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Protection Officer:
Email: privacy@georgiangeotechnicalgroup.com
Phone: +995 599 00 28 79
Address: ქ. თბილისი გივი ცინცაძის ქუჩა N24
For GDPR-related inquiries, you also have the right to lodge a complaint with your local data protection authority.
Last updated: December 2024